The most common problems our customers encounter when they are unable to place an order are:

1. The browser built into Facebook, Messenger and other apps is, in most cases, not suitable for shopping in online shops. Please select the Open in external browser option from the menu with the three vertical dots in the top right-hand corner.

   

2. Customers are not using the latest browser version; please update your browser.
3. They do not accept cookies at the bottom of the page; please click on the Accept button.
4. The format of the phone number is not correct; please enter it in this format: +36701234567
5. The billing / shipping address is incorrect; please enter it as such: E.g. 123 George's Square
6. Clear the browser cache following the instructions below:
   1. Chrome on desktop
   2. Chrome on smartphone
   3. Firefox
   4. Safari
   5. Microsoft Edge
7. Use private browser window:
   1. Chrome
   2. Firefox
   3. Safari
   4. Microsoft Edge
8. Please disable any ad-blocking add-ons, such as AdBlock Plus, Ghostery, uBlock, AdBlocker, etc.

If you are still unable to place an order, please write to gallmed@gallmed.hu email the following information in English or Hungarian:

• your billing and postal address
• phone number
• how many of each product you want.

Once the order has been processed, we will send the parcel, which can be paid by cash or credit card to the courier.

If none of these options work for you, we recommend that you purchase from any Hungarian pharmacy: Where can I buy GALLMET bile acid capsules?